Terms & Conditions

1. Acceptance of Terms

By accessing the Trishna Organics website (trishnaorganics.com), placing an order, or communicating with us through any channel (phone, WhatsApp, or in person), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Business Information

Business Name: Trishna Organics
Proprietor: Ravish
Address: Bariya, Najibabad, Uttar Pradesh, India
Contact: +91 9889417329
License: FSSAI Licensed Food Business Operator

3. Products & Pricing

• All products listed on our website are subject to availability
• Prices are in Indian Rupees (INR) and are inclusive of all applicable taxes
• We reserve the right to change prices at any time without prior notice
• Product images (emoji representations) are for illustration purposes; actual packaging may vary
• Product descriptions are provided in good faith and are as accurate as possible

4. Ordering

• Orders can be placed through our website form, phone call, or WhatsApp message
• An order is confirmed only after acknowledgment from Ravish via phone or WhatsApp
• We reserve the right to decline any order if a product is out of stock or unavailable
• Minimum order amounts may apply for certain delivery areas

5. Delivery Policy

• Free delivery is available within Najibabad for orders above ₹1,500
• Orders below ₹1,500 may incur a delivery charge based on location
• Standard delivery time is within 24 hours for Najibabad orders
• Delivery times may vary during festivals, bad weather, or high-demand periods
• Delivery outside Najibabad is available on request — please contact us for details
• You must provide an accurate delivery address; we are not responsible for delays caused by incorrect addresses

6. Payment Terms

• We accept Cash on Delivery (COD), UPI payments, and bank transfers
• Payment is due at the time of delivery (for COD) or before dispatch (for prepaid orders)
• UPI/bank transfer details will be shared upon order confirmation

7. Returns & Refunds

• If you receive a damaged, defective, or incorrect product, contact us within 24 hours of delivery
• We will replace the product at no additional cost or issue a full refund
• Returns are not accepted for products that have been opened or consumed (unless defective)
• Refunds, when applicable, will be processed within 3–5 business days

8. Product Quality & Safety

All Trishna Organics products are:

• Sourced from verified, trusted farms and suppliers
• Processed and packaged under hygienic conditions
• Compliant with FSSAI food safety standards
• Free from artificial chemicals, preservatives, and adulteration

While we ensure the highest quality standards, individual taste preferences may vary. If you have specific allergies or dietary restrictions, please consult us before ordering.

9. Intellectual Property

All content on this website — including text, design, layout, and branding — is the property of Trishna Organics and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

10. Limitation of Liability

Trishna Organics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability for any claim is limited to the price paid for the specific product in question.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Najibabad / Bijnor district, Uttar Pradesh.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting on this page. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Us

For any questions about these Terms and Conditions, please contact:

• Ravish — Proprietor, Trishna Organics
• Phone/WhatsApp: +91 9889417329
• Address: Bariya, Najibabad, Uttar Pradesh