Frequently Asked Questions

You can order through our website order form, call Ravish directly at 9889417329, or send a WhatsApp message. Just tell us what product you want, your address, and we'll handle the rest!

Orders above ₹1500 qualify for free home delivery anywhere in Najibabad. For orders below ₹1500, a small delivery charge may apply depending on your location.

Most orders within Najibabad are delivered within 24 hours. During peak seasons or festivals, it may take up to 48 hours. We'll always keep you updated via WhatsApp.

Currently, we deliver within Najibabad and surrounding areas. For orders outside this area, please contact Ravish at 9889417329 — we'll try our best to accommodate your request.

Yes! Once your order is dispatched, Ravish will share the delivery status via WhatsApp. Since deliveries are local, you can always call for real-time updates.

Absolutely. We source all products directly from trusted farms and gardens. Our Assam Tea comes from single-estate gardens in Assam, Sarso Oil is cold-pressed (Kacchi Ghani), and all spices are organically grown without chemical pesticides.

Yes, Trishna Organics is a fully FSSAI licensed food business. Our license number is available on request and displayed at our store in Bariya, Najibabad.

Our tea is sourced directly from single-estate gardens in Assam's Brahmaputra Valley. It's orthodox processed and sun-dried — not blended with cheaper varieties. The result is a rich, malty, full-bodied brew with a deep amber color.

Assam Tea: 12–18 months when stored properly in an airtight container. Sarso Oil: 6–8 months. Spices: 8–12 months for best flavor.

Store all products in a cool, dry place away from direct sunlight. Keep tea and spices in airtight containers. Sarso Oil should be kept sealed and away from heat.

We accept Cash on Delivery (COD), UPI payments (Google Pay, PhonePe, Paytm), and bank transfers. Payment details are shared at the time of order confirmation.

If you receive a damaged or incorrect product, we will replace it immediately at no extra cost. Please inform us within 24 hours of delivery. Customer satisfaction is our top priority.

We offer the best prices on all our products by sourcing directly and cutting middlemen. Bulk orders (5L oil cans, large tea packs) come at special value-pack pricing. Contact Ravish for bulk order discounts.

Monday to Saturday: 8:00 AM – 9:00 PM
Sunday: 9:00 AM – 7:00 PM
WhatsApp is available 24/7 for placing orders.

Yes! Our store is located in Bariya, Najibabad, Uttar Pradesh. You're welcome to visit during store hours to see and buy products in person. Ravish will be happy to help you.

For custom or bulk orders, call or WhatsApp Ravish at +91 9889417329. Whether it's a large family order, festival gifting, or a special request — we're here to help!